Christmas Kindness

We just want to say a massive THANK YOU to a Solihull lady in Knowle, who so kindly got her local residents to take part in purchasing presents for vulnerable children, young people and their families.  We had so many wonderful gifts that were handed out to a mixture of children placed with their parents, and care experienced young people and their young children. It must have taken a lot of planning and organising to arrange such a big project. We were not the only service that the local residents had helped this year.

We very much appreciate your kindness, your consideration of others and your efforts to help make a difference to many people at Christmas.

If you feel like your voice isn’t being heard or you are not happy about the services you have received from Children’s Services, you can make a complaint. Try and talk to your social worker / PA before making a complaint as they may be able to help you resolve it straight away.

 

These booklets about complaints, compliments & comments can also help you.

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-  Young Person's Form

-  Child's Form

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To make a complaint about the services you receive please make contact with Solihull Council’s Children’s & Adults Complaints Team by:-

• Writing to
  Performance & Complaints Team
  Solihull MBC, Manor Square
  Solihull B91 3QB

Or

• Telephone no: 0121 704 8296

Or

• Email: candacomplaints@solihull.gov.uk

 

To find out more look on the website:

 http://www.solihull.gov.uk